Shinhan Financial Group is a financial services holding company headquartered in South Korea. It provides consumer and corporate banking, credit card, investment and insurance services. Background Shinhan faced a series of allegations of fraud and corruption in 2010 and after accusations of embezzlement and breach of trust from prosecutors, its chair resigned. A new CEO was appointed in 2011 after the resignation of three top executives. He focused on re-building the brand and trust, concentrating on Shinhan’s commitment as a provider of what it calls compassionate finance. In 2017, another CEO was appointed, who supports the same commitment to compassionate finance through the company’s expansion in digital financial services.