Cookies

Federated Hermes provides world class active investment management and stewardship services. Our goal is to help people invest better, retire better and create a better society for all, in line with our pledge. Federated Hermes will conduct the firm’s business in accordance with the highest ethical standards, respecting the firm’s customers, suppliers, and other business counterparties, dealing responsibly with the firm’s assets, and complying with applicable legal and regulatory requirements. Details on Federated Hermes Limited affiliated entities can be found in the Important Information section of our website.

Federated Hermes collects information about you when you visit our website.

Federated Hermes collects your information when you visit our website allowing you to personalise your repeat visits. This includes identifying whether you are a professional client. For further guidance please visit our cookies section. Should you access any password protected areas on our website, the website will recognise you from a cookie that was captured on your first visit.

Federated Hermes does not collect or store IP Addresses. Location-based cookies are passed through from the browser location of the search engine.

Federated Hermes may request personal information enabling us to provide you a personalised service. For instance our website provides a personalised preference service allowing you to subscribe more easily to preferred investment information services.

Federated Hermes will process and share your personal information only with members of the Federated Hermes group. Federated Hermes stores your information on various platforms which are reviewed every 3 years. We use the following secure cloud based applications to store such information:

• Eloqua, an email distribution platform.
• Salesforce, a Customer Relationship Management tool.
  The reason we store this information includes, but is not be limited to the following:
• responding to enquiries, processing your information and requesting information.
• as a client, contacting you occasionally to inform you of products and services we and other members of Federated Hermes provide.

Federated Hermes strives to maintain the reliability, accuracy and completeness of all personal information it holds ensuring privacy and security at all times. The security measures in place on our websites and computer systems aim to prevent the loss or misuse of the information we hold. This includes our 3rd party providers such as Eloqua and Salesforce.

Federated Hermes updates and tests its security and technology on an ongoing basis. Access to personal information is restricted to only those employees responsible for providing benefits or services to you. Employees at Federated Hermes are continually trained on the importance of confidentiality and ensuring your information is kept private and secure.

Federated Hermes reserves the right to monitor, restrict, delay, intercept and/or record your communication with us. All types of communication such as mails, voicemails, telephone calls or emails can be monitored to comply with regulatory obligations. Federated Hermes may reject, restrict, delay or remove communications which may disrupt our system or pose a security risk. Offensive, unwanted content or spam will be filtered out or destroyed.

Federated Hermes uses Eloqua, a third party email distribution platform to deliver email communications to subscribers. In addition to distributing emails, Eloqua gathers user statistics on these communications. For example how many times you opened or read the email and how many links did you click on within the mail. All this information is securely transferred from Eloqua to Salesforce, our Customer Relationship Management tool.

IMPORTANT: Federated Hermes does not sell personal information that is collected from customers.

Our website contains links to other websites. This notice only applies to this website so when you link to other websites you should read their own cookies notice or policy.

Federated Hermes does not transfer your personal information collected from this website outside of the European Economic Area. If you visit this website from a country other than the country in which our servers are located (currently the UK), the various communications will necessarily result in the transfer of information across international boundaries.