Ursula joined in August 2021 as Head of International Decision Support, reporting into CEO Saker Nusseibeh. In her role, Ursula is responsible for the effective co-ordination and leadership of functions spanning a range of areas including strategy, CSR, diversity, equity and inclusion and cultural engagement. Ursula joined from the Financial Services Culture Board (FSCB), where she was Director of Operations from 2015 and a Board Director of the FSCB subsidiary firm, BSB (Global) Services. She was also senior sponsor of the FSCB Diversity Inclusion Committee. Prior to that, she held senior roles at Nationwide Building Society, during which time she was seconded to help set up the Financial Services Culture Board – the body created in 2015 to promote good practice, including culture, among banks and building societies.
She is on the Board of Advisors for Generation Success and is an engaged mentor to several young and experienced professionals.